General
What are the age requirements for purchasing your products?
To purchase our hemp-derived cannabis products, you must be at least 21 years old. This age requirement is in compliance with federal and state laws regarding the sale of cannabis-related products.
Can I buy your products if I live in any state?
Due to varying state regulations, we are unable to ship our products to all states. Currently, we ship to states where the sale of hemp-derived cannabis products is legal. Please check our State Limitations page for a detailed list of states where our products are available.
Do you offer any discounts or loyalty programs?
We offer various discounts to our loyal customers. Register for an account to stay updated on special promotions.
How fast will I receive my order?
We pride ourselves on our quick processing times! Your order will leave our warehouse in 2 days and should arrive at your doorstep within 2-7 business days.
Product Information
Are your hemp-derived cannabis products legal?
Yes, our products are legal as per federal law in the United States, which allows for the sale of hemp-derived products containing less than 0.3% THC. However, state laws vary, so we recommend checking the specific laws in your state.
How should I store your products?
To maintain the quality of our products, we recommend storing them in a cool, dry place away from direct sunlight. Some products may have specific storage instructions, so please refer to the product label for details.
Can I use your products if I am taking medication?
If you are taking medication, we advise consulting with a healthcare professional before using our products. This is to ensure that there are no potential interactions between the medication and the hemp-derived cannabis.
Are there any side effects to using hemp-derived cannabis products?
Hemp-derived cannabis products are generally well-tolerated, but some people may experience mild side effects such as drowsiness, dry mouth, or changes in appetite. It’s important to start with a low dose and monitor how your body reacts.
How can I determine the right dosage for me?
The right dosage can vary depending on several factors including your weight, metabolism, and the reason for using the product. We recommend starting with a low dose and gradually increasing it until you find what works best for you. For more specific guidance, consult a healthcare professional.
How can I stay informed about new products and promotions?
You can stay updated by creating your free account, following us on social media, or regularly checking our website. We often announce new products, special promotions, and exclusive deals through these channels.
Do your products have any certifications?
Yes, our products are all Kush.com Certified, with Certificates of Authority. We are committed to maintaining high standards of quality and transparency in all our products.
How can I provide feedback or make a complaint?
We value your feedback. Please contact us via our Contact Us page, email us at info@kush.com to share your experiences or lodge any complaints. We are committed to addressing your concerns promptly and efficiently.
Have more questions?
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.
email: info@kush.com